Privacy Policy VW108 — Your Personal Data Protection

01 Introduction

Vw108 takes seriously the privacy of every member who entrusts us with their personal information. This Privacy Policy transparently explains how the vw108 platform ("we", "Platform") collects, uses, stores and protects your personal data ("you", "user") when you use our services at vw108.onl.

By registering an account or using any vw108 service, you agree to the collection and use of your information as described in this Privacy Policy. We encourage you to read this document carefully and contact us if you have any questions.

This Privacy Policy applies to all users of the vw108 platform, including website visitors, registered members, and any party interacting with our services through the various channels we provide.

02 Data Collected

Vw108 collects various types of personal data to ensure the platform operates smoothly and securely. The data we collect falls into three main categories:

Data you provide directly:

• Full name as shown on official identification documents.
• Email address and mobile phone number.
• Date of birth for age verification (18+).
• Residential address details including state and postcode.
• Bank account or digital wallet details for processing deposits and withdrawals.
• Copies of identification documents (identity card, passport) for KYC verification purposes.
• Communication history with our customer support team.

Automatically collected data:

• IP address and general location information.
• Device type, operating system, and web browser version used.
• Access log data including dates, times, and pages visited.
• Gaming activity history including betting, wins and losses.
• Session data and session identification tokens (session tokens).

Data from authorised third parties:

• Identity verification from accredited KYC service providers.
• Information from payment providers to verify transactions.
• Compliance data from regulatory authorities when required by law.

Below is a summary of the types of data collected, the purposes of collection, and the relevant legal basis:

03 How We Use Your Data

Vw108 uses collected personal data solely for lawful and transparent purposes. Here are the primary ways we use your information:

• Account management: Registering and managing your user account, including identity verification and profile setup.
• Transaction processing: Processing deposits and fund withdrawals securely and accurately through supported payment methods.
• Fraud prevention: Monitoring account activity to identify and prevent fraud, money laundering, and unauthorised access.
• Customer support: Providing relevant and personalised assistance when you contact the vw108 support team.
• Service improvements: Analysing aggregated usage data to improve platform design, speed, and user experience.
• Important communications: Sending account-related notifications, security updates, terms changes, and important transaction information.
• Legal compliance: Meeting reporting obligations to regulatory authorities as required under Malaysian law.
• Responsible gambling: Monitoring gameplay patterns to identify signs of problem gambling and offer appropriate support.

Vw108 does not use your data to make automated decisions that materially affect your rights without human involvement. Any significant decisions relating to your account are subject to review by our team.

04 Data Sharing

Vw108 does not sell, rent or disclose your personal data to third parties for commercial marketing purposes. Your data is only shared in the following limited circumstances:

• Authorised service providers: Companies that assist in operating our platform — such as payment providers, KYC service providers, cloud service providers and game providers — are all bound by strict confidentiality agreements.
• Legal requirements: When required by law, court order, or direction from a legitimate regulatory authority in Malaysia or a relevant jurisdiction.
• Interest protection: In situations where it is necessary to prevent fraud, protect the safety of other users, or defend vw108's legitimate rights.
• Business transfers: In the event of a merger, acquisition or transfer of vw108 assets, user data may be transferred as part of those business assets with appropriate notice given to users.

05 Data Security

The security of your personal data is vw108's highest priority. We implement multiple layers of technical and organisational protection to keep your data safe from unauthorised access, breaches, or misuse:

• 256-bit SSL encryption: All data transmitted between your device and vw108 servers is encrypted using the latest TLS protocols.
• Encryption of data at rest: Sensitive personal data stored in our databases is encrypted using the AES-256 encryption standard.
• Layered access controls: Only authorised personnel with a legitimate business need may access user data, and every access is logged.
• 24/7 Monitoring: Automated monitoring systems operate around the clock to detect and respond to any suspicious activity.
• Regular security testing: vw108 undergoes regular penetration testing and security audits by independent cybersecurity experts.
• Two-factor authentication (2FA): Additional verification layers are available for all user accounts to protect against unauthorised access.

While we take all reasonable precautions, no security system is entirely foolproof. In the event of a data security incident involving your information, vw108 will notify you within the timeframe required by applicable law.

06 Cookies & Tracking Technology

Vw108 uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. Cookies are small text files stored on your device when you visit our website.

The types of cookies we use are as follows:

• Essential cookies: Required for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled.
• Performance cookies: Helping us understand how users interact with the platform, including most-visited pages and response times. This data is collected in aggregate and anonymised form.
• Functional cookies: Storing user preferences such as language settings and display configurations for a more personalised experience.
• Analytics cookies: Used to analyse usage patterns and improve the platform's design. Analytics data does not contain personally identifiable information.

You can manage or disable cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality and security of the vw108 platform. Third-party cookies we use are from trusted providers and are bound by their own privacy policies.

07 Your Rights

As a vw108 user and data subject under Malaysia's Personal Data Protection Act (PDPA), you have the following rights regarding your personal data:

• Right of access: You have the right to request and obtain a copy of the personal data we hold about you.
• Right to rectification: You may request that we correct any inaccurate or incomplete personal data without undue delay.
• Right to erasure: In certain circumstances, you may request the deletion of your personal data, subject to record-keeping obligations set out by law.
• Right to restriction of processing: You may request that we restrict the processing of your data in certain situations, such as when you are disputing the accuracy of that data.
• Right to data portability: You have the right to receive your personal data in a machine-readable format and transfer it to another service provider.
• Right to object: You may object to the processing of your personal data for specific purposes such as direct marketing.
• Right to withdraw consent: Where data processing is based on your consent, you may withdraw that consent at any time without affecting the validity of prior processing.

To exercise any of the above rights, please contact the vw108 privacy team by email at [email protected] or via live chat on the platform. We will process your request within 30 business days. In complex cases, this period may be extended with appropriate notice to you.

08 Data Storage & Transfer

Your personal data is stored on secure servers. vw108 retains your personal data for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law.

• Active account data: Retained for as long as your account is active and for a reasonable period after account closure.
• Financial and transaction records: Retained for at least 7 years in accordance with Malaysia's financial and tax legal requirements.
• KYC Records: Retained for at least 5 years after the business relationship ends, in accordance with AML procedure requirements.
• Security logs: Retained for 2 years for security incident investigation purposes if required.
• Customer support communications: Retained for 2 years for reference and service improvement purposes.

When data is no longer needed and there is no legal obligation to retain it, vw108 will delete or anonymise it in a secure and irreversible manner.

09 Children's Privacy

The vw108 platform is exclusively for adult users aged 18 years and above only. We do not intentionally collect, process or store personal data from individuals under the age of 18.

If we find that personal data of an individual under the age of 18 has been collected without proper age verification, we will take immediate steps to delete that data and close the account in question. If you believe your child or any minor has registered a vw108 account, please contact us immediately at [email protected] so that appropriate action can be taken.

10 Privacy Policy Amendments

Vw108 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other operational reasons. The latest update date is always displayed at the top of this document.

For material amendments or changes that significantly affect how we process your data, vw108 will provide advance notice via in-platform notification or email to the address registered on your account, at least 14 days before the changes take effect.

Your continued use of the vw108 platform after the effective date of any amendments constitutes your acceptance of the revised Privacy Policy. If you disagree with the changes made, you have the right to close your account and request deletion of your data.

11 Contact Us

If you have any questions, concerns or complaints regarding this Privacy Policy or the way vw108 handles your personal data, please contact our Data Privacy Officer via:

• Privacy email: [email protected]
• Support email: [email protected]
• Live chat: Available 24/7 on the vw108 platform

Our Malaysia-based privacy team will contact you within 3 business days for general enquiries and within 30 business days for formal data rights requests. We are committed to resolving every complaint fairly and transparently.